DEDICATED DISPATCHER
You will have a devoted dispatcher to ensure you get the top-notch service you deserve.
We have the tools & resources that guarantee you an advantage over your competition to help you navigate and grow your business within this challenging market.
PROCESS PAPERWORK
All paperwork and documentation related to the loads, such as bills of lading, invoices, and proof of delivery are handled by us.
EXPERIENCE/ KNOWLEDGE
With years of experience and knowledge, you will be in great hands and well taken care of.
We can relate to the frustrations and problems on the road and alleviate those issues as much as possible.
OUR SERVICES
DEDICATED DISPATCH SERVICE
NEGOTIATING HIGHER PAYING RATES FOR YOU
Based on your cost per mile in order for you to remain profitable and factor in more money on top of that.
TRACK AND MONITOR YOUR STATUS AND LOCATION
Providing support and assistance to the truck drivers in case of any issues or emergencies, such as breakdowns, accidents, or delays.
HANDLE PAPERWORK AND DOCUMENTATION
Related to the loads, such as bills of lading, invoices, and proof of delivery.
FINDING LOADS FOR YOU
According to your preferences, availability, and equipment.
MANAGE THE ACCOUNTING AND BILLING
ensuring timely and accurate payments.
WHY CHOOSE US?
WE HAVE A LARGE NETWORK
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consisting of reliable brokers and direct shippers that help build lanes for you
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WE OFFER COMPETITIVE RATES
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including flexible payment options to suit your budget and cash flow needs
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WE USE ADVANCED TECHNOLOGY AND SOFTWARE
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to help optimize routes, track shipments, and communicate with drivers/customers
WE PROVIDE 24/7 CUSTOMER SUPPORT
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along with emergency assistance in case of any issues or delays.
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WE ARE COMMITTED TO QUALITY, SAFETY, AND CUSTOMER SATISFACTION
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with a proven track record of success in the industry.
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WE HAVE A LIST OF REPUTABLE MOBILE TRUCK MECHANICS
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that will help save you money with your truck maintenance.
About Us
MODERN AND TRUSTED
LOGISTICS COMPANY
Silverback Dispatch and Logistics is a certified trucking dispatch firm and black-owned. We have been dispatching owner-operators and carriers in the U.S. for over five years. Our business started in Atlanta, Georgia, out of the fear of job loss during the pandemic. We realized that without truckers, we would not be able to get the goods that we needed to survive.
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Whether you are an owner-operator or a fleet owner, we have the solutions for you. Contact us today, and let us take care of your trucking needs.
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24/7 BUSINESS SUPPORT
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SECURE TRANSPORTATION
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EASY AND QUICK PROBLEM ANALYSIS
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Contact Us
QUESTIONS (FAQ’S)
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How do I get started?Using any device fill out the Carrier profile link on the homepage, upload your documents and click submit. Your info will be reviewed and approved within 1-2 days . You will receive the Carrier agreement then we immediately begin services after agreement is received.
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Do I have to sign a contract while working with Silverback Dispatch?It is fairly simple. No contracts nor hidden fees. All that we require is that you remain committed to the last load that we dispatch for you. Confirm that load is delivered in good care without damage. Agree to pay for the final dispatch fee for that load.
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Are new carriers welcomed to work with you all?We welcome You! Come partner with us! To be honest you will find out that it is a little tougher in the beginning to get you the most top-notch loads because your Motor Carrier authority is less than a year. As long as you are motivated and work hard we will help you get miles on your truck at the best rate. Understanding how rates dynamically change will be key at being successful in the industry. We guarantee brokers will be seeking you out once you make a full year on the road without issues.
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Can you let me know how we get paid ?If you are signed up with a factoring company we will work directly with them to collect payment. All required paperwork will be handled by us. Once all documents are sent we direct the factoring agency to deposit funds in your account or Quick Pay.
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Do I have to be an owner operator with my own authority?Yes, the Motor Carrier number is needed from all carriers and owner-operators that will be working with Silverback Dispatch. You will need to operate under your own motor carrier authority. If you need more info on this please go to the FMCSA website for help.
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How much is the fee to hire Siverback Dispatch to represent my company?Silverback Dispatching and Logistics charges a flat rate fee of 10% fee from the final bill sent to your factoring company . That means for every final load pay of $1,000 the rate is $100 with no other additional fees
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Can you let me know how many trucks each dispatcher handles?Every one of our dispatch agents manages a different number of accounts based on their skill set and experience. In order to maintain a high quality experience; our team is not overwhelmed with too many trucks at a time.
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Can you let me know how we get paid ?If you are signed up with a factoring company we will work directly with them to collect payment. All required paperwork will be handled by us. Once all documents are sent we direct the factoring agency to deposit funds in your account or Quick Pay.
FUEL PRICE GUIDE, TRAFFIC AND ROAD CLOSURES, TRUCK ROUTER, TRUCK STOP GUIDE
RESOURCES
TESTIMONIALS
WHAT OUR CUSTOMERS SAY
I was amazed by how thorough and informed the logistic staff is. They have exceeded my expectation tenfold and now making north of 10k weekly.
Rebecca Jamison, Owner Operator, Queens NY